LEDCARD Shenzhen headquarters relocates to a new location
At the end of July this year, we moved to HONGFA technology park, an old brand with significant influence in Shiyan, Shenzhen! It is located in Shiyan town, Bao’an District, with beautiful environment and convenient transportation. It is an important part of the south of the city high-tech industrial cluster determined by the overall scale of Shiyan town.
This area is a shining pearl on the Shenzhen high-tech industrial belt. With better greenery, larger area, and wider space for development, our employees now have specialized lounges, gyms, tea rooms, reception rooms, and leisure areas, allowing them to work here with greater happiness, efficiency, and a better mood to serve our esteemed customers! With a more spacious warehouse, it has expanded threefold and goods can be stored in a more standardized and organized way! The workshop has expanded to six times its previous size, with greater production capacity for large screens! The office area has expanded fivefold, and efforts have been made to improve service personnel and supporting facilities, so that customers can have a better shopping experience at LEDCARD. In addition, we have also set up our own designed exhibition hall, which makes it more convenient for our clients to come to the factory and have a 360 degree view of our full range of products. This allows customers to buy with peace of mind, understand the products clearly, and decide whether to place an order after seeing the actual product, truly achieving confidence in the product and being responsible to customers.
The value of goods stored in the Shenzhen warehouse is nearly ten million, which is three times more than before. When customers come to our company, you can see the basic categories and products in stock, touch them, see them, and have a visual experience including its design, appearance, or functionality etc. If necessary, we can arrange technical colleagues to accompany our clients in a professional testing room to light up and demonstrate the effect together. If there are any other questions, we can communicate and exchange ideas face-to-face to provide the best solution and ensure value for money!
What’s more, LEDCARD has made efforts in the following areas to provide customers with the strongest support:
1. Inventory scale: Double the inventory scale of overseas warehouses and Shenzhen warehouses;
2. More flexible logistics options, including air and sea freight, FedEx, UPS, DHL international express, and railway transportation to European countries etc;
3. We have put efforts into helping customers save costs, especially in terms of tariffs in the destination country. We have provided more professional advice and solutions, combined with overseas warehouses and other channels, to truly save costs for customers;
4. In addition to the warranty specified in our after-sales system, we also provide some free technical support or repair services for the product’s shelf life. Truly considering customers, saving them money, and being a reliable partner and supplier;
5. We offer a diverse range of customized products and services to meet the needs of customers with higher quality, customization, and special requirements. For example, we can provide high-quality solutions for dismantling smoke alarms, controller cards sprayed with
dymax uv coating, special shaped projects, modules with special requirements, partial installation services, and free cables replacement.
6. Upgraded aging service: usually manufacturers only do aging test for about 4 hours, then removing the cabinets or modules from the shelves, we LEDCARD guarantee a minimum of 24 hours, 48 hours, or even longer on aging test, which requires more labor and time to ensure the quality of the products before leaving the factory.
7. First choice for repairing and replacing led displays. There is difficulties in finding the same hole position, in repairing and replacing screen accessories, including old products, and discontinued models etc, you can contact LEDCARD. We have a wide range of inventory models, channels, high supply continuity, and strong service capabilities;
8. Don’t worry about disorderly pricing. Our pricing system is open and transparent, with accurate and standardized prices, and a small fluctuation rate. The prices are in line with market trends and positioning. You can refer to LEDCARD for pricing references and benchmark the entire market;
9. The cost of international trade repair is high, the experience is poor, and we have strict requirements for quality. Compared with our peers, we have higher investment costs and lower repair rates. Generally, Rayshine lamps are used in indoor modules, ICN2037 general brush ICs are used for P4 and above models, ICN2153/ICN1065 high brush ICs are used for P3.91 and below model. Outdoor modules generally use Nationstar lamps, P6 and above modules use MBI5124IC, and P5 and below generally use high brush ICs such as Chipone ICN2153/SM16169. For other configuration, please contact our sales for more information.
10. The order return rate of old customers is high. Since the establishment of the company, there have been up to over 10,000 old customers of various scales. For more than 10 years, old customers have been continuously placing orders with LEDCARD.You are our core focus of service, and we cherish this long-term trust and support. Satisfying old customers with price and quality is our continuous pursuit;
11.The PayPal payment channel is our greatest financial guarantee for customers. Ensuring the safety of your funds when purchasing products in LEDCARD is our well-intentioned effort, especially when customers do not trust us at the beginning. This support is just right, and the seller-friendly payment option is undoubtedly a guarantee and sense of security for clients;
In summary, we would like to express our sincere gratitude to all our customers for your long-term support and trust in LEDCARD. We are starting in a new location, soaring together with you to achieve a win-win situation and lay a solid foundation for better services and broader cooperation. We believe that the future LED display market and customers’ market will be even more prosperous and move towards glory! If you have any orders or inquiries, please feel free to contact our online business. We look forward to starting and deepening cooperation with you!